Shipping policy
Shipping Policy
Where we ship
Print-on-demand items may be shipped internationally.
Stocked items are shipped within New Zealand only.
Any shipping restrictions are clearly stated on the product page.
Print-on-Demand Shipping
Print-on-demand products are produced through our fulfilment partner, Gelato. Items are printed as close to the customer as possible where facilities are available.
As a result:
• Items may be produced and shipped from different countries
• Orders containing multiple items may arrive in separate shipments
• Delivery times vary depending on destination and production location
Estimated delivery times are shown at checkout where available.
Stocked Items (New Zealand only)
Stocked items are shipped from within New Zealand and are available for delivery to New Zealand addresses only.
Customs and duties
For international orders, customers are responsible for any customs duties, taxes, or import fees required by their country.
Questions
If you have any questions about shipping, please contact us at orders@cogsworthstudio.co.nz.